Store Information

Shrewbury Location Mon-Fri 10-6 Saturday 10-4 Sunday Closed. Mashpee Location 10-5 Mon-Sun Click here

Shrewsbury Location- 180 Boston Turnpike Shrewsbury MA 01545/ Mashpee Location- 3 Central Square Mashpee MA 02649 Click here

Yes, our showroom is open. click here to view showroom hours & locations.

Appointments are not required, but if you would like to schedule one, we are happy to assist you. Click here for more information on setting up an appointment.

You can contact Sachs Jewelers by Phone (508)792-2300, Text (508)258-3813, or by emailing sales@sachsjewelers.com. Click here to view our Contact Us page for more information.

Repairs and Services

Yes, Sach Jewelers provides jewelry repair services for both gold and silver jewelry. Continue to our Jewelry Repair page to learn more and request services.

Yes, Sachs Jewelers specializes in all types of watch repairs. Contact us here to request your watch repair.

Jewelry and watch repairs at Sachs jewelrys can take up to 10 business days or less. Contact us today to set up your jewelry or watch repair.

No, you do not need an appointment. You may submit a repair request here or contact our store directly by Phone (508)792-2300, Text (508)258-3813, or by emailing sales@sachsjewelers.com

Yes, Sachs Jewelers can replace your watch battery in store.

Yes, we provide free jewelry cleanings and inspections. Remember that during peak seasons, jewelry cleaning services may take longer and not be immediate. We recommend scheduling an appointment during peak seasons.

We'll happily clean and inspect your jewelry at both locations. Annual jewelry checkups are recommended, but more frequent cleanings will be beneficial for daily-worn pieces or items in tough conditions. Remember that during peak seasons, jewelry cleaning services may take longer and not be immediate.

Mechanical watches can require service every 5-10 years.

Yes, Click here to learn more about our jewelry appraisal services.

To protect against damage, loss, or theft. Submit your jewelry appraisal questions here.

An appraisal comprehensively assesses the value of a jewelry item, while a replacement estimate concentrates on determining the cost of replacing the item with a similar one in the market.

No, we don't sell insurance, but we offer it through our partner, Zillion. Click here to learn more about Zillion jewelry insurance.

Store Policies

We provide limited lifetime warranties on all purchases made at Sachs Jewelers, as well as a 30 Day Warranty on all repairs. Read more about our Preferred Warranty program here.

Yes, we provide jewelry appraisal services at Sachs Jewelers. Click here to submit your jewelry appraisal request.

You can return your purchase within 30 days of delivery date. Click here to learn more about our Return Policy.

You will receive a store credit in the amount of the item(s) purchase price minus shipping, handling, insurance charges, and payment processing fees.

We offer free insured shipping on every order within the U.S.A. Click here to view our Shipping Policy.

Yes, you will receive an email indicating your order is ready for pickup. Please bring this email and a photo ID to the store for proof of purchase.

Sizing and Fitting

To get an accurate finger size measurement, visit a local jeweler. At Sachs Jewelers we use profession sizing tools to measure your ring size.

A comfort fit ring is "convex" so less surface area touches the skin making it more comforatble and easier to take on and off the finger. A regular fit is flat causing more surface area of the ring to touch the finger, so you are more likely to feel the edges as well as more resistance when taking the ring on and off the finger.

Come into the store and we will size it or exchange it for a size that does fit.

Jewelry and Metals

Learn more about jewelry metals through our metals education page.

You can sell it, trade it in towards something new, or redesign it.

Rhodium plating is a process used in the jewelry industry to enhance the appearance and durability of certain types of jewelry, primarily those made from white gold or sterling silver. Rhodium is a precious metal that is part of the platinum group of metals, and it is known for its lustrous, silvery-white appearance, high reflectivity, and resistance to corrosion and tarnish. It's important to note that rhodium plating is a temporary treatment, and how long it lasts depends on factors such as the thickness of the plating, how often the jewelry is worn, and how well it's cared for.

Diamonds and Gemstones

The term "carat" measures the weight of gemstones, while "karat" measures the purity or fineness of precious metals, primarily gold.

Color, Clarity, Carat, Cut

Custom Design

Yes we can create a custom design inspired from items found on our website as well as items found anywhere else. We can create a CAD design for you in 24 hours.

Estate Jewelry and Antiques

Yes, we purchase gold based on market value on the day you wish to sell your gold item(s). Learn more about Gold Buying at Sachs Jewelers here.

No, but appointments are recommended during peak seasons. Click here if you wish to set up an appointment.

Yes, contact our store today

Order Information

Yes, please contact us and we will get it right for you.

Payment Options

We offer Deferred Interest Financing through Synchrony Bank. Click here to learn more about all financing solutions provided at Sachs Jewelers.

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